Privacy policy

Last updated 10 November 2026. This policy covers the EventLead website and the EventLead Android app, which shows the same service.

EventLead helps people in Pakistan find, compare and book event vendors. This page explains what information we collect, why, and the choices you have.

Information we collect

Customers

• Account: name, email address and password (stored only as a secure hash), or your Google account name and email if you sign in with Google.
• Bookings and requests: event type, dates, timings, venue names and addresses (and a map location if you pin one), your name and phone number, and any notes you write for the vendor.
• Payments: for online payments, the payment is handled by Safepay; we receive the payment status and reference, never your card details. For bank transfers, the slip you upload, the transaction ID and the payer name.
• Reviews you write about vendors.
• Location: only when you tap "Use my current location", to search near you. We don't track your location in the background.

Vendors

• Business details: name, description, services, packages and prices, city and area, the map location of your shop or office, phone and WhatsApp numbers.
• Work photos, reels and equipment photos you upload (shown publicly on your profile).
• Identity verification: CNIC number and photos, NTN if given, business address and a live selfie. These are never shown publicly; only EventLead's review team can see them, and every view is logged.
• Plan payments: the receipt you upload and its transaction ID.

Automatically

• A sign-in cookie to keep you logged in, and basic technical logs (such as errors) needed to run and secure the service. We don't use advertising trackers.

How we use it

• To show vendors near your venue, send your requests and bookings to vendors, and confirm payments.
• To review vendors before they appear, and to prevent fraud and misuse.
• To send service messages about your account, requests and bookings.
• To keep financial records as required by law.

Who we share it with

• Vendors you book or send a request to receive your event details. Your phone number is shared with a vendor after a booking is paid or a quote is accepted.
• Service providers that run EventLead for us: Vercel (hosting and file storage), our database host, Google Maps (maps and place search), Safepay (online payments), Resend (emails, when enabled) and Anthropic (the chat assistant, only for messages you type into it).
• Authorities, if the law requires it.

We don't sell your personal information.

How long we keep it

We keep your account until you delete it. Booking and payment records are kept for as long as tax law requires, without your name and contact details after you delete your account. Vendor ID documents are kept while the vendor account exists.

Your choices

• You can see and change your details from your account and dashboards.
• You can delete your account at any time from the website or the app.
• You can turn off location access in your phone's settings at any time.

Security

Connections are encrypted (HTTPS), passwords are stored as hashes, and identity documents and payment slips are only available to authorised EventLead staff.

Children

EventLead is for adults planning events. It isn't intended for children under 13.

Contact

Questions about privacy or your data? Message us on WhatsApp.

If we change this policy, we'll update the date at the top of this page.